The Centres support nearby hospital emergency departments by providing same-day GP appointments for non-life-threatening injuries or illnesses such as mild infections, fractures and burns. They also offer pathology and imaging services onsite or nearby.
The Centres are open 7 days a week for extended hours and care is available to everyone (with or without a Medicare card). Thanks to Victorian Government funding, care is provided at no cost to patients.
You can drop-in to the Centres, book online or be referred by a service provider such as a GP, Ambulance or Emergency Department. If you’re a GP referring a patient to a PPCC, patient outcomes will be reported back to ensure seamless care.
PPCCs are commissioned by primary health networks with funding from the Victorian and Australian governments. Australian Government funded clinics are also known as Medicare Urgent Care Clinic.
If your condition is serious, but not life-threatening*, you can visit a PPCC instead of waiting in an emergency department. They have GPs and nurses who specialise in providing urgent care.
They can treat conditions including:
*Call Triple Zero (000) or visit your nearest emergency department if you or someone you know is experiencing an immediate life-threatening emergency.
**If you have tested positive to COVID-19, call the National Coronavirus Helpline on 1800 020 080 or visit the Victorian Government website to access the care you need.
Watch the below video to learn more about how PPCCs and the VVED work.
Greens Medical Group (Keys Medical)
1/134 Logis Blvd, Dandenong South
Phone bookings: (03) 9579 7933
Online bookings:
greensmedicalgroup.com.au/dandenong-priority-primary-care-centre
1-3/49 Beach St, Frankston
Phone bookings: (03) 9119 1077
Online bookings:
frankstonppcc.com.au
This clinic is part of the Medicare Urgent Care Clinic network.
20 Commercial Road, Melbourne
Phone bookings: (03) 9119 1055
Online bookings:
prahranppcc.com.au
This clinic is part of the Medicare Urgent Care Clinic network.
ForHealth Narregate Medical & Dental Centre
60 Victor Cres, Narre Warren
Phone bookings: (03)9771 2020
Online bookings:
narregatemedicalcentre.com.au/priority-primary-care-centre
This clinic is part of the Medicare Urgent Care Clinic network.
PPCCs are commissioned by Primary Health Networks with funding from the Victorian Government.
Medicare Urgent Care Clinics are commissioned by Primary Health Networks with funding from the Australian Government.
The below materials can be used by health and community services to support appropriate referrals to PPCCs.
The below videos explain what urgent care is and where to go to get it.
Translated videos
Arabic – العربية (Download from Google Drive)
Assyrian – ܐܵܬܘܿܪܵܝܵܐ (Download from Google Drive)
Chinese (Simplified) – 简体中文 (Download from Google Drive)
Greek – Ελληνικά (Download from Google Drive)
Italian – Italiano (Download from Google Drive)
Punjabi – ਪੰਜਾਬੀ (Download from Google Drive)
To support promotion of PPCCs, download the translated key messages, available in 55 languages. Download now
Download Medicare Urgent Care Clinic specific fact sheets, videos and social media assets here.
South Eastern Melbourne PHN
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