Notes from COVID-19 General Practice Webinars

Back to: Coronavirus


SEMPHN conducts general practice webinars with the SEMPHN CEO and general practice peers. 

General practitioners, practice managers and practice nurses are invited to join.  

Registration details for the next meetings are available on our events calendar

For further information on this series of meetings contact Georgina Ladd on 8514 4423 or email This email address is being protected from spambots. You need JavaScript enabled to view it..

Please note: The webinar recordings are best viewed through the internet browser Google Chrome. Videos may not be accessible through Safari. 


These notes reflect some of the discussion points from COVID-19 GP Webinars. 

They provide links, as appropriate, to support general practices.


Monday, 22 March 2021

Webinar recording: COVID Vaccine RACF Rollout (2)

View the webinar. Passcode: u$=P@7M@

Read the notes from this webinar.


Wednesday, 17 March 2021

Webinar recording: COVID Vaccine GP Rollout  - Phase 1b - Group 2

  • Registration on the Vaccine Portal; for Group 2, you must register on the portal by Friday 19 March at 2pm; contact This email address is being protected from spambots. You need JavaScript enabled to view it. if you have not received a notification or are having difficulty accessing the portal.  You must have completed your site readiness as part of this process.
  • Ensure you have read your Onboarding Pack, provided by SEMPHN over thew past few weeks.
  • Update your practice details on the National Health Service Directory to assist you with the electronic booking system.
  • Check out the Commonwealth Government’s Vaccine Eligibility Tracker.
  • Get IT ready - including PRODA, AIR and online booking – go to HealthVItalIT.com.au for hints and tips to support your practice or contact This email address is being protected from spambots. You need JavaScript enabled to view it. on 8514 4460.
  • What we need from you – Clinical Lead and Operational Lead details – please send us the names of your Operational and Clinical Leads (this can be the same person if needed), their mobile numbers, email addresses, the name and location of your practice to This email address is being protected from spambots. You need JavaScript enabled to view it..  Mobile numbers will only be used to contact Leads in the event of an unforeseen instance, such as an issue with supply or a change in vaccine delivery times. 
  • If you’d like to register for our COVID SMS updates, send your name and mobile number to This email address is being protected from spambots. You need JavaScript enabled to view it.

View the webinar. Passcode: jycR%53+


Thursday, 11 March 2021

Webinar recording: COVID Vaccine GP Rollout - Phase 1b - Group 1

On Thursday 11 March, we hosted a webinar regarding the COVID-19 vaccine rollout and how it relates to General Practice. Participants included those GPs who were notified of their success in the EOI process (above) and who are part of the first cohort to receive the vaccine.

Key actions for the first cohort include:

  • Registration on the Vaccine Portal; the first cohort must register on the portal by Friday 12 March; contact This email address is being protected from spambots. You need JavaScript enabled to view it. if you have not received a notification or are having difficulty accessing the portal.  You must have completed your site readiness as part of this process.
  • Watch for an update of the Onboarding Pack  within the next few days
  • Get IT ready - including PRODA, AIR and online booking – go to HealthVItalIT.com.au for hints and tips to support your practice or contact This email address is being protected from spambots. You need JavaScript enabled to view it. on 8514 4410.
  • What we need from you – Clinical Lead and Operational Lead details – please send us the names of your Operational and Clinical Leads (this can be the same person if needed), their mobile numbers, email addresses, the name of your practice to This email address is being protected from spambots. You need JavaScript enabled to view it..  Mobile numbers will only be used to contact Leads in the event of an unforeseen instance, such as an issue with supply or a change in vaccine delivery times. 

View the webinar. Passcode: wAZQ$@0?

If you’d like to register for our COVID SMS updates, send your name and mobile number to This email address is being protected from spambots. You need JavaScript enabled to view it. 


Thursday, 25 February 2021

Webinar recording: COVID Vaccine RACF Rollout

On Thursday 25 February, we hosted a webinar regarding the COVID-19 vaccine rollout and how it relates to Residential Aged Care Facilities.

Topics included:

  • Overview of rollout strategy – Elizabeth Deveny, CEO, SEMPHN
  • Update from the Australian Department of Health – Lisa Peterson, Assistant Secretary Aged Care and Disability Vaccine Taskforce
  • Surge Workforce Overview – Aspen Medical
  • South Eastern Melbourne Public Health Unit – Rhonda Stuart, Monash Health/SEMC
  • What you can do now to prepare for the vaccine – Marita Sealey, Executive General Manager of Special Projects, SEMPHN

Friday, 5 February 2021

On Friday 5 February, we hosted a webinar regarding the upcoming COVID-19 vaccine rollout

Over 300 GPs and staff were able to hear from staff and external experts on topics including:

  • Overview of rollout strategy, including roles of GPs and hospitals
  • Update from the Commonwealth Department of Health
  • EOI update – process & next steps
  • MBS implications, GP payments and changes
  • Vaccine types and uses
  • Coldchain management and rollout
  • Impact of other vaccinations

Watch the webinar recording. Passcode: C^8YiibK

Read the minutes of the webinar here


Wednesday, 27 January 2021

This week SEMPHN provided an update about the EOI for Phase 1b of the Australian Government's COVID-19 vaccine rollout

Watch the recording here. Access passcode: sy%Bdtb8

Key messages:

  • General practices have until the end of 27 January to seek clarification about the EOI by sending an email to This email address is being protected from spambots. You need JavaScript enabled to view it.
  • The response form opened at 9am AEDT, Saturday 23 January 2021, and will CLOSE at 11:59pm AWST Monday 1 February 2021.
  • All responses to the EOI must be submitted via an online EOI response form. A separate EOI must be submitted for each general practice location. Read the supporting documentation here.
  • SEMPHN encourages eligible general practices to apply. Please note that completing the EOI does not bind you to this opportunity. If you are accepted, you can decide then.
  • SEMPHN will hosting another webinar about the COVID Vaccine Rollout Strategy on Friday, 5 February. Register here.

Thank you to all General Practices who have submitted Expressions of Interest so far. 


Wednesday, 15 July 2020

This week SEMPHN provided a GP Update with guest speaker Dr Iain Macmillan.

Watch the presentation here. Password: 3u$92*h4

As mentioned in the webinar the headspace Youth Early Psychosis Program online training module is now available to all GPs.

  • It takes about 2.5 hours to complete
  • It consists of four 30-minute films and four multiple choice questions to answer.
  • This online learning module is a 4 CPD Activity under the RACGP CPD Program.
  • It can be accessed via any device and does not need to be completed at one time. LMS has the option to save what has already been completed so the rest of the course can be completed at another time.

The training can be accessed through SEMPHN’s online LMS learning platform. Use this link to sign up https://semphn.litmos.com.au/self-signup/. The code is: SEMPHN headspace

Once the training has been completed, a record of completion will be sent to the GP via email within the month.
For more information watch this short video - https://spaces.hightail.com/receive/SFruRSBtoP or email This email address is being protected from spambots. You need JavaScript enabled to view it..


Wednesday, 8 July 2020 (Respiratory webinar)

Special guests, Professor Christine McDonald and Associate Professor Louis Irving provided an insightful presentation and the Q and A session on Wednesday 8 July.

As discussed, this SEMPHN project is aimed at improving links between GPs and respiratory specialists, especially important during the COVID-19 pandemic.  As part of the project, we are running a trial for a new model of care, where local GPs, their patients and a respiratory specialist conduct a three-way video telehealth consult.

The first three-way consult was conducted this week, aimed at improving telehealth capacity in primary care and offering patients a convenient way to consult a GP and a specialist at the same time.  All involved in the first consult, were happy with the ease and benefits of the video consult and would recommend it to others.

SEMPHN is looking to recruit two other GP practices to take part in the trial which will run until the end of September, with practices compensated for their involvement.  To find out more please contact Campbell Rule, SEMPHN Manager Provider Support, via This email address is being protected from spambots. You need JavaScript enabled to view it..

Watch the presentation here. Password: 9K*0d=I$


Tuesday, 16 June 2020

We had a short presentation from our Provider Support Team and their services.

Each Provider Support Officer provided an overview of how they can assist practices, from assisting with the QI PIP and recruitment of new staff, through to assisting with POLAR data and getting the most out of the MBS. GPs, Practice Managers and Practice Nurses are encouraged to connect with their Provider Support Officer or if you don’t know your’s, simply contact This email address is being protected from spambots. You need JavaScript enabled to view it..

One of the big issues remains access to affordable PPE – including gowns and masks – and we are asking General Practices to provide example invoices for PPE they have purchased, in an effort to inform those who manage the national stockpile. 

We encourage all general practices to sign up to our Network News newsletter; our regular COVID-19 update and SMS updates and our This email address is being protected from spambots. You need JavaScript enabled to view it., where you can share information and learn from peers.

Watch the webinar now. Use password: 5p#@a#Mu


Tuesday, 2 June 2020

Guest Professor David Burgner from the Murdoch Children’s Research Institute and Royal Children’s Hospital updated attendees on about the reported potential link between COVID and a Kawasaki like syndrome in children, now internationally known as PIMS-TS. 

Professor Burgner advised that the syndrome is different to Kawasaki disease (and its similar toxic shock syndrome) and his call to action for general practitioners was to be alert for children from ages 1-16 years of age presenting with:

  • Severe abdominal pain
  • Prolonged (3- days) fever; and
  • A blanching rash

No PIMS-TS cases have been recorded in Australia or New Zealand to date, however, around 1,000 cases have presented worldwide. Genetically, the syndrome is mostly presenting in those of African heritage. Dr Burgner provided this podcast link for a recent discussion around the issue with other global authorities. 


Thursday 21 May 2020

This week, SEMPHN CEO provided a general update on COVID-19 activities.

See the recording here. Password: 2G=f%w6$


Thursday 14 May 2020

The following items were discussed:

  • the use of Telehealth platforms and the use of voice and video calls in triaging patients with COVID like symptoms.
  • members of SEMPHN’s System Outcomes team provided an update on trends in presentations, taken from our POLAR system; from reasons for not pursuing a consult to data on an upturn in consults over the past few weeks.
  • See the recording here. Password:6O#!!4O1

Thursday, 7 May 2020

The following items were discussed:

  • An update on the re-commencement of services at BreastScreen Victoria, from Monday 11 May
  • An overview on how to use POLAR data to help drive quality improvements and better health outcomes. 
  • See the recording here, Password: 6I!!.7?* ).

Wednesday 29 April 2020

Wednesday 29 April 2020

The following items were discussed:

  • Survey results from the recent survey into flu vaccine access throughout the region
  • The impacts of COVID on the PIP QI
  • The development of a toolkit for supporting general practices in changing times – more information to come as this is developed over coming weeks
  • Gaining insights from GPs with Lived Experience in dealing with COVID in other countries, which will hopefully be a special discussion in the future
  • See the recording here. Password: 1t%9W^O.

Wednesday 22 April 2020

The following items were discussed:

  • The rate of change for practices is starting to slow minimally
  • Concerns over patients not presenting with health concerns and similar concerns for when restrictions are lifted
  • Decreases in patient numbers and corresponding changes in income
  • We also heard from Riwka Hagen, who was able to provide some insight into changing business practices and who will be conducting a future webinar for practice managers on 13 May from 12.30-1.30pm. Registration details will be available soon. 

View the recording (30 minutes). Access code: 5c^*8Z$v


Wednesday 15 April 2020

The discussion centred on:

  • Increases to remote consultations (telehealth via phone or video) vs reductions in face to face consults; in addition, SEMPHN has seen a reduction in pathology referrals in clinics using POLAR.
  • Triaging of patients prior to entering clinics; ensuring patients are temperature checked and use sanitiser as they enter the building; calling patients in from their cars in some instances to ensure social distancing.
  • Telehealth as a tool for limiting contact, but also continuing with face to face consultations as appropriate.
  • Providing flu vaccinations as a "drive-through” service in patients' cars.
  • Infection controls and flu vaccination availability.

View the recording (30 minutes). Access code: i9!@5I&J


Wednesday 8 April 2020

The following items were discussed:

  • PPE infection controls: Infection controls are imperative at this time, as we see rates of infections from health professionals increasing.  Check Alfred Health’s PPE precautions video here.
  • Care Facility access limits enacted on 8 April: The State Government has limited access to care facilities across the State, including residential aged care and other facilities, which may impact GPs.
  • Respiratory Secondary Consultations: SEMPHN Is working with a number of respiratory physicians to help with procedures around respiratory secondary consults. Contact This email address is being protected from spambots. You need JavaScript enabled to view it. for further information on the next session. 
  • MBS telehealth items: MBS telehealth items have been updated
  • Flu vaccination availability: The Flu vaccine is in stock and is being accessed earlier than previous years.  There is enough stock, but there is strong demand in recognition of COVID-19.  Continue to vaccinate those at high risk, including the very young and those over 65 years.
  • PPE stock: Some GPs have been able to source PPE for their own practice, though not necessarily at the normal cost.  One suggestion is Key Promotional Products in Queensland, on 07 5573 4211.
  • Screening clinics: Screening clinics at Monash, Peninsula and Alfred Health are listed on the DHHS website and do not require patients to call ahead.

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