Mental health

Poor mental health can be short term or lifelong and include mood, anxiety, personality, psychotic, and compulsive disorders. About three million Australians are living with depression or anxiety, and around eight people die by suicide daily in Australia.


Mental Health and SEMPHN

SEMPHN commissions primary mental health services to support people with mild mental illness and to develop innovative approaches for treating those with severe illness and complex needs.

In line with the Government’s response to the National Mental Health Commission’s review of programs and services, primary mental health throughout Australia is undergoing reform.

You can read more about the changes and transition here.

To stay up to date with mental health commissioning opportunities and news, register for the SEMaphore newsletter.


Mental health referrals and services

All referrals for SEMPHN-funded mental health services need to be made through SEMPHN’s new Access and Referral. You can call Access & Referral on 1800 862 363.

SEMPHN has two primary mental health services and a central mental health intake:

The services are for people with health care cards or who can’t afford/access similar services and specially designed for people from hard-to-reach population groups.

Connect - Low Intensity Program 

Connect is a free peer-led mental health service designed to support people experiencing significant stress, anxiety, grief, sadness and related emotions. The Connect - Low Intensity Program's provider is Family Life. Peer mentors support individuals to develop the skills, confidence and knowledge to improve their wellbeing and community connections. Support and information is available in person, over the phone, and online. Connect is a multilingual team that reflects the diversity of its community. Connect is a SEMPHN-funded pilot program. 

Psychosocial supports

SEMPHN commissioned ermha365 to deliver psychosocial support services to assist people with severe mental illness.

Psychosocial support is any non-therapeutic intervention that can assist people with severe mental illness to participate in their community, manage daily tasks, undertake work or study, find housing, get involved in activities, and make connections with family and friends. Psychosocial supports are specific to the person and their needs.

The service is intended to address the needs of people with severe mental illness who are not eligible for the National Disability Insurance Scheme (NDIS).

Mental Health Compass

Mental Health Compass has an excellent Mental Health service and support finder. It was created for the Casey, Dandenong and Cardinia region but almost all the services listed are state-wide.

Alfred Health

Alfred Health mental health services listing

Alfred Health 24/7 Psychiatric triage: 1300 363 746

Monash Health

Monash Health mental health services listing

Monash Health 24/7 Psychiatric triage: 1300 369 012

Peninsula Health

Peninsula Health mental health services listing

Peninsula Health 24/7 mental health triage: 1300 792 977

headspace

headspace is the National Youth Mental Health Foundation providing early intervention mental health services to 12-25 year olds, along with assistance in promoting young peoples’ wellbeing. This covers mental health, physical health, work and study support and alcohol and other drug services.

Clinical Toolkit

Refer to Headspace services in the SEMPHN catchment

HeadtoHelp

South Eastern Melbourne PHN is hosting three HeadtoHelp mental health hubs in Frankston, Officer and Berwick:

  • Berwick Healthcare, 76 Clyde Road, Berwick, Victoria, 3806
  • Young Street Medical and Dental,  89/97 Young Street, Frankston, Victoria, 3199
  • Officer Medical Centre  4 Cardinia Road, Officer, Victoria, 3809

For more information visit www.headtohelp.org.au or call 1800 595 212 or read the FAQ.


Free access to psychiatrist secondary consultations for GPs in the Alfred Health and Monash Health catchments

To support you in addressing the mental health of your patients, SEMPHN has partnered with Alfred Health and Monash Health to provide general practitioners with free access to secondary consultations with an experienced psychiatrist.

You can access a free, 30-minute phone consultation during business hours to discuss your patient’s mental health, for example: diagnostic issues, medication options, developing safety plans and general management.

The service is applicable to patients of all ages and includes generalist and subspecialist advice, including that related to child, aged persons, LGBTIQ, perinatal and intellectual disability.

This is a non-urgent service, and clinical responsibility for the patient remains with you (the treating GP).

To access the service, call SEMPHN’s Access & Referral (1800 862 363, 8.30 am - 4.30 pm weekdays). Faxed referrals will not be accepted.

Alfred Health

You will be asked to provide the following  information, which will be sent to the psychiatrist at Alfred Health:

  • Confirmation of patient consent for the consultation to occur
  • Patient details
  • Diagnosis
  • Relevant co-morbidities
  • Current medications
  • Brief overview of treatment to date (e.g. new or existing patient)
  • Reason for consultation – consultation questions.

A video/phone appointment time will be arranged with you during this call. Alfred Health will confirm your appointment time and provide meeting details.

At the appointment time, it’s expected that you will have access to your patient’s clinical record in order to be able to answer questions that may arise.

After the appointment, you will be sent a follow-up letter from the psychiatrist, summarising the outcome of the discussion.

To access the service, call SEMPHN’s Access & Referral (1800 862 363, 8.30 am - 4.30 pm weekdays). Faxed referrals will not be accepted.

For more information about Secondary Consultation with Alfred Health, click here

Monash Health

You will be asked to provide the following information which will be sent to the psychiatrist at Monash Health before the formal consultation:

  • Likely diagnosis
  • Relevant co-morbidities
  • Current and past medications and treatments
  • Overview of current mental health issues
  • Reason for consultation

Monash Health do not require you to provide patient identifying information, such as name and date of birth, or substantiating documentation such as discharge summaries.

If a psychiatrist is available at the time of your call, SEMPHN’s Access & Referral team will connect you for a phone consultation.

If a psychiatrist is NOT available at the time of your call, you can make an appointment time and meeting details, subject to availability.

To access the service, call SEMPHN’s Access & Referral (1800 862 363, 8.30 am - 4.30 pm weekdays). Faxed referrals will not be accepted.


Helplines for patients

NB - Other phone support lines across many mental health conditions are listed here.


Online mental health self-help for patients


Information, resources and support

  • Mindhealthconnect - Healthdirect’s mental health and wellbeing website.
  • beyondblue - main focus on depression and anxiety
  • Black Dog Institute - mood disorders such as depression and bipolar disorder.
  • Sane - low and high prevalence mental health conditions
  • Reachout - under 25s and family focused online support.

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Funding Opportunities

Tenders, Quotes & Expression of Interest Portal

If you’re interested in applying for funding opportunities, register your interest on SEMPHN's eProcure page. Once you register, you’ll receive information as it’s released.

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Contact Information

Need help?

For General Practice support, please call 1300 331 981 (option 2) or email providersupport@semphn.org.au

Looking for staff? A job?

Check-out our local primary health jobs page.

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