Helping patients with chronic conditions stay connected to care


The Care Coordination Support Service helps people with chronic and complex conditions stay connected to care in between GP visits. Funded by SEMPHN and delivered by Silverchain, the free service supports patients to manage their health and access local services.

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Latest News

May 4, 2026
New community resource kit providing ready-to-share information on the recent changes to bulk billing and how to find your nearest bulk billing practice.
May 4, 2026
New statewide referral criteria for 12 children’s orthopaedics conditions came into effect on 20 April 2026 in all Victorian public hospitals. The children’s orthopaedics suite joins 20 suites of specialist referral criteria already in existence across Victoria.
April 29, 2026
A statewide investigation has found no evidence of an increased risk of giant cell arteritis (GCA) following COVID-19 vaccination, providing reassurance for clinicians counselling patients about vaccine safety.
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Top Services & Resources

Care Coordination – Care Planning

Learn about the four key steps to care planning with your patients. Get tips for care planning, and information about action plans.

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Priority Primary Care Centres (PPCCs)

Four PPCCs are now open in south east Melbourne, providing treatment for urgent non-life-threatening conditions including mild infections, sprains, broken bones and minor burns. PPCCs are open 7 days a week for extended hours at no cost to patients.

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Health Needs Assessments

Every year, SEMPHN undertakes a Health Needs Assessment of the south east Melbourne region to enable us to design and commission appropriate programs for at-risk people and assist service providers with population health planning. 

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MyMedicare

MyMedicare is Australia’s new voluntary patient registration model. It will enable a blended funding model that sits alongside fee-for-service while strengthening the relationship between patients, their general practice, general practitioner (GP) and primary care teams. 

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