Helping patients with chronic conditions stay connected to care


The Care Coordination Support Service helps people with chronic and complex conditions stay connected to care in between GP visits. Funded by SEMPHN and delivered by Silverchain, the free service supports patients to manage their health and access local services.

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Latest News

April 15, 2026
South Eastern Melbourne Primary Health Network (SEMPHN) has achieved National Safety and Quality Digital Mental Health (NSQDMH) accreditation for the Medicare Mental Health Phone Program, demonstrating our commitment to safe, high-quality care for service users.
April 14, 2026
SEMPHN is excited to offer a new paid opportunity for accredited practitioners wanting to gain real-world experience in Medication Assisted Treatment of Opioid Dependence (MATOD).
March 19, 2026
The General Practice Mental Health Standards Collaboration (GPMHSC) has released updated mental health training standards for 2026–2028, offering clearer guidance on training pathways required by GPs to access Medicare Benefits Schedule (MBS) items related to mental health care under the Better Access Initiative.
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Top Services & Resources

Care Coordination – Care Planning

Learn about the four key steps to care planning with your patients. Get tips for care planning, and information about action plans.

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Priority Primary Care Centres (PPCCs)

Four PPCCs are now open in south east Melbourne, providing treatment for urgent non-life-threatening conditions including mild infections, sprains, broken bones and minor burns. PPCCs are open 7 days a week for extended hours at no cost to patients.

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Health Needs Assessments

Every year, SEMPHN undertakes a Health Needs Assessment of the south east Melbourne region to enable us to design and commission appropriate programs for at-risk people and assist service providers with population health planning. 

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MyMedicare

MyMedicare is Australia’s new voluntary patient registration model. It will enable a blended funding model that sits alongside fee-for-service while strengthening the relationship between patients, their general practice, general practitioner (GP) and primary care teams. 

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