Delivered by Silverchain, the Care Coordination Support Service (CCSS) links individuals living with chronic conditions with the appropriate clinical and non-clinical services, providing personalised care, decreasing preventable hospital admissions and improving their quality of life.
The free service supports patients based on their individual needs and complements the care and clinical services provided by general practitioners.
This service is free and available across all ten local government areas in south eastern Melbourne: Glen Eira, Port Phillip, Mornington Peninsula, Casey, Stonnington, Greater Dandenong, Kingston, Bayside, Cardinia, Frankston.
Patients living in south east Melbourne are eligible for this service if they are 18 years or older and identified as at risk of hospital admission and presentation to Emergency Departments (ED), particularly in the afterhours period for reasons that may include any of the following:
Feel confident that your care plan and clinical advice is being implemented. Benefits include:
Patients will receive tailored care in between GP visits. Benefits include:
.
To make a referral:
The CCSS is delivered by
Silverchain and funded by South Eastern Melbourne Primary Health Network.
South Eastern Melbourne PHN
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SEMPHN acknowledges the Bunurong and Wurundjeri peoples of the Kulin Nation, the Traditional Owners and Custodians of the lands, waters, and skies in which we work. We pay our respects to their Elders past and present. We also acknowledge all First Nations peoples with whom we work. Sovereignty was never ceded!