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Annual Reports
Annual Report 2023-24
A snapshot of our collective achievements over the past year, featuring initiatives centering on experience, evidence and empowerment.
The impact highlighted in this report and SEMPHN’s work across the sector, would not be possible without the involvement of general practices, local hospital networks, allied health services and community members with lived experience contributing to service design and delivery.
Read Annual Reports from previous years:
Regional Plan
Personas
SEMPHN personas combine personal stories and real-life experiences with data from our Needs Assessments to illustrate challenges some of our community members face when trying to access health services in south eastern Melbourne.
The personas are shown as a series of presentations or videos including audio interviews, quotes, and illustrations to portray their individual stories.
The stories often identify barriers people have experienced to find suitable and relevant health services, and their personal outlook on what does and doesn’t work in the health system.
Corporate documents
List of Services
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SEMPHN’s Constitution
This document outlines components of SEMPHN's governance framework.
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SEMPHN Strategic Plan 2023-28, ‘Path to Impact’
SEMPHN Strategic Plan 2023-28, ‘Path to Impact’, establishes SEMPHN’s vision and purpose, focusing on five strategic pillars that guide all SEMPHN activities and lead to positive local health outcomes.
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Media and Communications Guidelines for SEMPHN funded providers
Providers that have been contracted by SEMPHN to deliver services should refer to the Guidelines when receiving calls from the media about their service, or when they would like to promote the service.
Policies & Reports
Needs Assessments
SEMPHN rigorous processes for identifying community needs. Each year, we look at the specific health needs of the people across South Eastern Melbourne, using more than 100 sources of population, health and service usage data. This information is then collated into SEMPHN’s Needs Assessments.
Annual Health Needs Assessment
SEMPHN's Annual Health Needs Assessments comprise information about general health (including chronic disease), mental health, alcohol and other drugs, First Nations peoples, aged care, health workforce and digital health as relevant to south eastern Melbourne.
Aged Care
The Care Finder Needs Assessment outlines the complexity of the aged care system and the challenges faced when trying to access services. The care finder program forms part of a significant investment in aged care reform in response to the recommendations of the Royal Commission.
Activity Work Plans
SEMPHN’s Activity Work Plans (AWP) are submitted to the Department of Health and outline activities based on Needs Assessment priorities and how SEMPHN aims to address those needs.
After Hours (2023/24–2026/27)
Activity overview of increasing access to primary health services during the ‘After Hours’ period, especially for those with chronic and complex conditions.
Drug and Alcohol Treatment Services (2023/24–2026/27)
Activity overview of SEMPHN’s commissioned Alcohol and Other Drugs treatment services/programs.
Integrated Team Care (2023/24–2026/27)
Activity overview relating to improving health outcomes for Aboriginal and Torres Strait Islander people with chronic health conditions.
Mental Health (2023/24–2026/27)
Activity overview of SEMPHN’s commissioned or funded mental health services/programs.
Commonwealth Psychosocial Support (2023/24–2026/27)
Activity overview of SEMPHN’s aim to assist people with severe mental illness that resulted in reduced psychosocial functional capacity.
PHN Pilots and Targeted Programs (2023/24–2026/27)
Activity overview of SEMPHN’s pilots and targeted programs to assist aged care residents.
National Mental Health and Suicide Prevention Agreement and Bilateral PHN Program (2023/24–2026/27)
Activity overview relating to mental health and suicide prevention services.
