ResetLife - Information for Consumers

ResetLife Adult

ResetLife is a FREE Alcohol and Other Drug (AOD) treatment program for adults 18 years or older who live or work in South Eastern Melbourne. The program is based on the Matrix Model, which has helped thousands of people overcome their struggle with substance use.

ResetLife is an intensive, highly-structured outpatient program that includes individual, group, and family education sessions. The program guides you through real-life situations, giving you information and skills to help you regain control over your drug and alcohol use.  

You might be eligible for ResetLife if you:

  • are struggling with alcohol or other drug use
  • last used drugs or alcohol more than two weeks ago and have no withdrawal symptoms

In order to achieve the most of ResetLife, you need to:

  • be committed to attend ResetLife three times/week, on time, for 16 weeks
  • be willing to abstain from all drug use during the course of treatment
  • be willing to involve family members or other supports in your treatment
  • agree to weekly drug testing.

You might not be able to participate in ResetLife if you:

  • have a current corrections order, or are on parole or bail
  • are actively engaged in another AOD treatment program*
  • require detox and/or medication assistance for stabilisation*

*Please discuss with Access & Referral to determine your eligibility

For more information and to refer, phone 1800 862 363 (8.30am-4.30pm)

Download our consumer brochure about ResetLife here.


ResetLife Youth

ResetLife Youth is a FREE Alcohol and Other Drug (AOD) treatment program for youth aged 11-25 years old who live, work or study in South Eastern Melbourne

The program incorporates research-based techniques into individual, family and group sessions, mutual-help programs, and separate parent and youth substance-education groups.

To cater for the developmental stage of the young person, as well as their complex social environment, there’s a group for clients aged 11 to 16 years and a group for those aged 17 to 25 years.

The program can be adapted to young people who require early intervention, are experimenting with alcohol or other drugs, or who have developed a mild, moderate, or severe substance use disorder.

Substance misuse and dependence are the most common and potentially harmful of all complex issues faced by young people and their families in Victoria. And yet, most of the youth alcohol and other drugs services in Victoria are at full capacity, with lengthy waitlists.

Alcohol and drug prevention, early intervention and treatment at the local level can modify the risks to young people and protect the health and wellbeing of families and communities.

Tailoring services to meet individual needs or subgroup characteristics positively influences treatment outcomes and increases the likelihood of treatment involvement and retention.

Using the Matrix Model for Teens and Young Adults, the youth ResetLife model incorporates all these elements to provide a comprehensive treatment approach.

You might be eligible for ResetLife if you:

  • are struggling with alcohol or other drug use
  • last used drugs or alcohol more than two weeks ago and have no withdrawal symptoms

In order to achieve the most of ResetLife, you need to:

  • be committed to attend ResetLife three times/week, on time, for 16 weeks
  • be willing to abstain from all drug use during the course of treatment
  • be willing to involve family members or other supports in your treatment
  • agree to weekly drug testing.

You might not be able to participate in ResetLife if you:

  • have a current corrections order, or are on parole or bail
  • are actively engaged in another AOD treatment program*
  • require detox and/or medication assistance for stabilisation*

ResetLife is free of charge to consumers and their support people in South Eastern Melbourne, and a GP referral isn’t needed.

*Please discuss with Taskforce to determine your eligibility.

Call 9532 0811 or email This email address is being protected from spambots. You need JavaScript enabled to view it. to refer or for more information.


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