From 1 July 2016, as directed from the Commonwealth Government, Primary Health Networks (PHNs) moved from delivering health services directly to the community, to delivering health services through a commissioning framework. Commissioning refers to the strategic purchasing, monitoring and evaluation of health and related services.
Commissioning decisions are informed by:
Population health analysis
Evidence review
Service mapping
SEMPHN’s commissioning cycle
As the figure below indicates, SEMPHN’s commissioning cycle involves five key stages.

Once registered, you need to login and create a password. You must login once every 12 months to continue to receive tender opportunity email notifications from eProcure.
Contract management
SEMPHN uses Folio to manage all contracts to better support our providers.
Folio lets you:
- view checklists (reports) related to your current contracts
- upload reports, invoices, credentials and any other requirements or deliverables.
When your contract is executed, you will receive a welcome email with a link that’s active for 72 hours. Once you activate the link, you can change your password details and you’re set to go.
From time to time, dependent on your contract deliverables, you will receive email reminders to complete tasks in Folio.
Folio walkthroughs
Vendor onboarding and data management
SEMPHN uses eftsure for the set-up and management of vendor data.
The system is robust and recognised for protecting vendor payments against fraud and error to ensure payments are made to the intended recipient.
All vendors are required to provide this information, which is critical to conducting business and getting payment from SEMPHN.
As part of the onboarding process, you will receive a welcome email with a link to the eftsure portal asking you to register your details as a new vendor, including your:
- ABN
- company name
- address
- phone number
- bank account details.
- Other information/documents that may be required.
After you have registered your details you will receive an email with a reference number. You will then receive a call from an eftsure team member (usually within 24-48 hours) to verify that the details are correct. The team member will quote the reference number to verify it is eftsure calling on SEMPHN’s behalf. You will receive a confirmation email when your data has been verified.
If your details change you will need to contact accounts.semphn@semphn.org.au and we will send you an 'eftsure change request' link via email.
It is your responsibility to ensure your details are up to date. Please notify accounts.semphn@semphn.org.au immediately if your details change, or if you notice any discrepancies.
For eftsure technical support, phone: 1300 985 976.
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