Get free help faster with Victoria’s Urgent Care Services

February 4, 2025

Get the right care at the right time with Victoria's range of Urgent Care Services available across Victoria. 

The services aim to reduce the demand on hospital emergency departments by providing primary care services for urgent conditions that do not require an emergency response.

Victoria's Urgent Care Services includes:

For more information on Urgent Care Clinics available in south east Melbourne and their opening hours, please visit SEMPHN's Medicare Urgent Care Clinics page.

What are the benefits?

  • Free and open to all, no Medicare card needed
  • No appointment or GP referral required
  • Staffed by urgent care doctors and nurses
  • Faster care with no waiting in a hospital emergency department

Further resources

Please visit the Better Health Channel's Urgent Care Services Victoria page for further information on the services.

The page provides:

  • Video explaining the available Urgent Care Services
  • Fact sheets available in English, Arabic, Chinese (simplified and traditional), Greek, Italian, Punjabi, Turkish and Vietnamese
  • Urgent care options with links to more information on the available Urgent Care Service options
  • Emergency care options for life-threatening situations
  • Everyday care options for non-urgent matters.


Learn more

Latest news

April 16, 2025
Alfred Health has rolled out a new eReferral solution to improve the referral experience of patients, referrers and clinicians.
April 15, 2025
The Australian Government is introducing Medicare Mental Health , a rebranded national mental health initiative that delivers free support through clinics, national intake phone service and interactive website.
April 7, 2025
South Eastern Melbourne Primary Health Network (SEMPHN) is inviting small or solo general practices in Frankston and the Mornington Peninsula to apply for funding to implement Multidisciplinary Team Care (MDT) .