Get free help faster with Victoria’s Urgent Care Services

February 4, 2025

Get the right care at the right time with Victoria's range of Urgent Care Services available across Victoria. 

The services aim to reduce the demand on hospital emergency departments by providing primary care services for urgent conditions that do not require an emergency response.

Victoria's Urgent Care Services includes:

For more information on Urgent Care Clinics available in south east Melbourne and their opening hours, please visit SEMPHN's Medicare Urgent Care Clinics page.

What are the benefits?

  • Free and open to all, no Medicare card needed
  • No appointment or GP referral required
  • Staffed by urgent care doctors and nurses
  • Faster care with no waiting in a hospital emergency department

Further resources

Please visit the Better Health Channel's Urgent Care Services Victoria page for further information on the services.

The page provides:

  • Video explaining the available Urgent Care Services
  • Fact sheets available in English, Arabic, Chinese (simplified and traditional), Greek, Italian, Punjabi, Turkish and Vietnamese
  • Urgent care options with links to more information on the available Urgent Care Service options
  • Emergency care options for life-threatening situations
  • Everyday care options for non-urgent matters.


Learn more

Latest news

March 27, 2025
From 1 November 2025 every general practice will benefit from expanded eligibility for MBS bulk billing incentives to all Australians with a Medicare card.
March 26, 2025
Harmony Week is a time to celebrate Australia’s cultural diversity and the rich contributions of people from all backgrounds. At SEMPHN, our region reflects this incredible diversity.
March 12, 2025
South Eastern Melbourne Primary Health Network (SEMPHN) is inviting tender submissions for up to four innovative suicide prevention services to reduce community suicide risk and distress.
Share by: